22 articles

Journey desktop (Mac, Windows) Page 4 / 5

Embark on the journey of self-improvement towards better qualities of love, life and health. Trusted by millions of users, Journey is your perfect journaling companion that keeps your private memories for a lifetime.

Stuck in app update for Windows 10 (Deprecated)

Posted on July 19, 2016August 11, 2017 by Jeromy

As the hardware specifications vary across desktops/laptops, you may encounter difficulties while updating Journey in Windows 10. 1. Update fails during unzipping step The update closes abruptly during the “unzipping” step. Journey did not update to the latest version. Solution: Download the latest version directly from the webpage. Install the app to override the previous version. The installation will not override…

Premium Licence Policy

Posted on January 10, 2016August 7, 2017 by Kenny Yap

The premium licences for Chrome desktop, native desktop (Mac, Windows) and Android are sold separately. How it works There are a total of 4 licences: Android (phone and tablet) – Purchase 1 licence from Google Play store Chrome Desktop: Window PC, Macintosh, Linux and Chrome OS – Purchase 1 licence from Chrome Web Store Macintosh standalone – Purchase 1 licence…

Synchronisation

Posted on May 14, 2015September 19, 2017 by Jeromy

Journey for Chrome/native desktop app synchronises with Journey for Android via Google Drive. Click here to learn more about it. Legend Sync icon: Sync error: The arrow spins continuously during the first run (especially if you stored a lot of entries in Google Drive). This indicates that the syncing is in progress. You can hover…

Learn more about Google Drive

Posted on May 1, 2015June 8, 2017 by Jeromy

Why Google Drive? Your memories are precious. That is why Journey syncs and backups your entries securely with Google Drive, as in-app data. Access your journal entries instantly via Journey Android, Journey for Chrome desktop (Mac, PC, linux, Chrome OS), Mac desktop standalone, Windows desktop standalone and Journey Online. (Journey.Cloud) Privacy The synchronisation with Google…

Refund Policy

Posted on January 17, 2015August 17, 2017 by Kenny Yap

Android Refunds are given at the app developer’s discretion. Click here to refer to store’s policy. We follow the Google Play Store policy that states “unlike paid app purchases, there is no two-hour trial period for in-app purchases”. In-app purchase refunds will be considered within 48 hours of the purchase. If you would like to process a refund,…